Recruitment process

Our recruitment process has been designed with the candidate in mind. We will communicate with you so you’re informed about the progress of your application. Our process follows these steps:

Apply online

All applications are submitted online via the our careers portal and should include:

  • Cover letter - Outline how well suited you are for the position and what you can bring.
  • Resume - Clearly outline your employment history, educational history, qualifications and skills relevant to the position.
  • Referees - Include the names, position titles and contact phone numbers for at least two professional referees. One of these referees must be your current supervisor/employer (which can be provided near the end of the decision process).

Once you’ve submitted your application, you'll receive a confirmation email. You can keep track of your application and update your contact details by using your candidate log in. Please do not apply by post, fax or phone.


If you meet the criteria, we’ll contact you to arrange an interview, either over the phone or in person.

Interviews give us the opportunity to learn more about you, and you have the chance to learn more about the position. You'll be assessed on relevant qualifications and experience, along with how you fit with our values and team.

Reference and employment checks

In your application, you must provide at least two professional referees to confirm your experience.

Some positions may require further employment checks to be completed, for example:

  • Police check
  • Driver’s licence
  • Medical assessments
  • Right to work
  • Qualification check
  • Working with children check.

Offer and acceptance

If successful, you will be verbally offered the position and provided with more information about the salary package. If you accept the offer, we’ll send you a formal letter of appointment.

If you have any questions regarding recruitment please email