Profile


Overview

Every day, we supply South West Victoria with sustainable water services, while leading our communities towards a healthier, more prosperous future. It’s a commitment that we’re proud to make to the region we call home.

We’re your local, dependable experts

From the South Australian border to the Otways. From the Grampians to the coast. Our services take care of more than 30 communities, including residents, farmers, businesses and industries. It’s our responsibility to supply you with fresh water, from source to tap, and manage sewage to protect your health and wellbeing.

Putting people first comes naturally to us so we’re here to help with more affordable, reliable and personalised service. You’ll see us around, in towns and on streets, maintaining and upgrading the pipes, pump stations and treatment plants we all need.

We’re making a real and positive difference

As locals, we’re driven to shape our region for the better. We’re committed to working with our communities and strategic partners to support the health and wellbeing of our people and protect our natural environment. We simply believe it’s the right thing to do and it all comes back to our greater vision to go beyond water for stronger communities.

It’s about delivering sustainable water services together with positive change for our region – and we’re proud to be leading the way.

Download the Wannon Water profile.

Like to know more about Wannon Water and our vision for going 'Beyond Water for Strong Communities'? Watch our corporate video below. 

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Our region

Our service area extends from the Otway Ranges to the South Australian border. It includes the major centres of Warrnambool, Portland and Hamilton and features the diverse landscapes of the Great Ocean Road, the Grampians, the volcanic plains and the Budj Bim National Heritage Landscape, which is sacred to the Gunditjmara people.

The Warrnambool City, Corangamite Shire, Glenelg Shire, Moyne Shire and Southern Grampians Shire Councils are all within our service area.

The region’s agriculture (particularly dairying), forestry, education, manufacturing, tourism and healthcare contribute more than $5 billion in gross regional product to the Victorian economy each year.

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Our customers

We supply water services to nearly 45,000 customers and sewerage services to more than 38,000 customers. They include residential, commercial, industrial and rural customers.

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Our water sources

We have a diverse range of water supplies, which have proven to be reliable and very secure even during extended periods of drought. Our water systems include:

  • The Otway system, which is sourced from the Gellibrand River (and groundwater), supplies water to Warrnambool, Simpson, Cobden, Camperdown, Glenormiston, Lismore, Derrinallum, Terang, Mortlake, Purnim, Allansford and Koroit;
  • The Grampians system, which is sourced from streams in the southern Grampians catchment, supplies water to Hamilton, Cavendish, Dunkeld and Tarrington. (This system is augmented by supplies from Rocklands Reservoir as required.);
  • The Balmoral system, which is sourced from Rocklands Reservoir in the Grampians;
  • The Glenthompson system, which is sourced from a local catchment and groundwater;
  • The Portland, Port Fairy, Peterborough, Port Campbell, Timboon, Heywood and Dartmoor systems, which are all sourced from the deep Dilwyn Aquifer;
  • Other local aquifers are the source of water for Caramut, Casterton, Coleraine, Darlington, Macarthur, Merino, Penshurst and Sandford.

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Functions, powers and duties

Our statutory functions, powers and duties are set out in the Water Act 1989 and By-Laws. These functions include the collection, storage, treatment and delivery of water; the collection and treatment of sewage and trade waste; and water recycling.

We are governed by a Board of nine Directors appointed by the Victorian State Government. The Board, in consultation with the executive team, sets the policy direction of Wannon Water. 

Read more about our strategic direction, purpose & corporate objectives.

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Regional map

Regional Map 2019 No Boarder 01

Download Our Region Map.

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