Water Supply Agreements

Customers who do not have access to a water reticulation main are provided a water service in accordance with the terms and conditions contained in a Water Supply Agreement. Water Supply Agreement customers are generally those customers on rural pipelines or customers on the outskirts of an urban water supply district.

Customers are asked to enter into a Water Supply Agreement contract if the pressure and or quality of water supplied can not be guaranteed. As such, Water Supply Agreement customers will be supplied with either potable (drinking) or non-potable (non-drinking) water and separate agreements will be issued depending on the type of water supply the customer receives.