Community engagement


Every year, we ask our customers about our services and performance to understand what's important to them. 

The insights we gain from these annual surveys form part of our annual engagement cycle and help us shape our future initiatives.

Quantum Market Research will be contacting customers during May via phone and email.  

As a thank you to customers for completing the survey, we are offering an entry to a prize draw for a chance to win one of ten $100 pre-paid EFTPOS cards.

What we heard in 2021

Your feedback is a vital part in helping us to ensure that our services meet the expectations and priorities for our community. That’s why we loved hearing your views and ideas on key decisions to help us plan for the future.

In 2021, we captured a diversity of voices through our engagement program. Read more about what we heard.

Who we engaged with 2021

2021 what we heard

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