Trade waste is the discharge of waterborne waste other than sewage.

The Essential Services Commission's Trade Waste Customer Service Code provides water businesses with a consistent, transparent and timely decision making approach to managing trade waste in Victoria.

Wannon Water has developed a Trade Waste Customer Charter to inform customers about the trade waste services performed by Wannon Water and the respective rights and responsibilities of Wannon Water and our customers.  The Trade Waste Customer Charter should be read in conjunction with our Customer Charter.

Trade waste management at Wannon Water is governed by our Trade Waste Management Policy, which describes our objectives for the acceptance of trade waste into our sewerage systems.

It sets requirements, including: