Taste, odour & appearance
We’re lucky to have some of the most pristine catchments in Australia, however customers may occasionally experience issues with their water quality. While these issues may affect the appearance, taste or odour of your water, most of them pose no risk to your health.
Some of the most common questions that customers ask are detailed here. It’s important to note that taste and smell is difficult to measure, as some people have a greater sensitivity than others.
We produce a Drinking Water Quality Annual report each year. For more information, visit the Annual Water Quality Reports page.
If you remain concerned about your water quality, don't just ask yourself why? Follow it up with us on 1300 926 666 and we’ll try and work through a solution with you. We're here to help.
