Chlorine taste and smell
We add chlorine to your water to kill unwanted micro-organisms, such as E.-coli, that may be present. Sometimes chlorine reacts with organic matter in the pipes and creates a noticeable taste or smell. It can often be more obvious after pipes have been flushed as part of our ongoing maintenance schedule.
The chlorine concentration is generally very low (less than one part per million) and can be reduced further by letting the water sit in the fridge in an open jug for a short period prior to consumption, or by installing a household filter.
