Privacy Charter

How we handle your personal information.

The Privacy and Data Protection Act 2014 (“the Act”) has been established to provide for responsible collection and handling of personal information in the Victorian public sector.

Personal information is defined in the Act as information or an opinion that is recorded in any form about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

The Act requires us to comply with 10 Information Privacy Principles, more commonly known as the 10 IPPs. The 10 IPPs are set out below:

IPP 1 – Collection
IPP 2 – Use and disclosure
IPP 3 – Data quality
IPP 4 – Data security
IPP 5 – Openness
IPP 6 – Access and correction
IPP 7 – Unique identifiers
IPP 8 – Anonymity
IPP 9 – Transborder data flows
IPP 10 – Sensitive information

When we are collecting personal information, we have an obligation to let customers know why we require the information (usually so we can provide water and sewerage services) and to whom the personal information will generally be made available to (usually employees and sometimes contractors).

Among other requirements, we are responsible for ensuring the personal information is stored securely and is not disclosed or used for unauthorised purposes.

Wannon Water has adopted a Privacy Charter that explains the 10 Information Privacy principles in plain English terms.

Privacy Charter • PDF • 845 KB
Publication subject
Corporate governance
Publication date
March 2019