ADVICE for our Warrnambool, Koroit and Allansford customers
Location
Warrnambool, Allansford and Koroit
Start date
15/12/2025 3:30 pm
Estimated duration
TBA
Details
Customers in Warrnambool, Allansford and Koroit may have noticed an earthy taste and smell in the water in recent days. We’re sorry if you’ve been impacted.
It’s due to a naturally occurring algae in our raw water storage which has increased with the seasonal conditions. We’re working to change our supply over in the coming days to improve the issue.
In the meantime, please bear with us and know that your water is safe and complies with the Australian Drinking Water Guidelines.
You can learn more here.
Please remember, if you’re ever concerned about the quality of your water, we’re always available via our 24-hour hotline – 1300 926 666.
We're here to help
Have a question or need more information?
Monday to Friday, 8:15am to 5:00pm
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