Bills and accounts
Bills and accounts
Find out all you need to know about managing your account and paying your bill. Here you’ll find tips on reading your bill, details of our charges, and ways we can provide support when you need it.
myWannonWater
Log on to our myWannonWater portal to manage your account and pay your bill.
How can we help you today?
Find out all you need to know about managing your account and paying your bill. Here you’ll find tips on reading your bill, details of our charges, and ways we can provide support when you need it.
Pay your bill
We send our bills out every three months. Find out our payment options.
Understanding your bill
We have three types of bills – residential, non-residential and rural.
Help paying your bill
Worried about paying your water bill? We’re here to help.
Apply for a concession
If you hold a valid concession card, you may be eligible for a discount on your water bill.
Moving property?
Buying or selling? Moving out of a rental? Find the forms you need here.
Register for myWannonWater
Register for myWannonWater to manage your account and pay your bills online.
Update your details
It’s quick and easy to update your details with us.
Prices and charges
Your payments help us to provide fresh drinking water and manage sewage and trade waste.
Meter readings
A water meter records the amount of water you use so that we can calculate your water usage charge.
Supporting our rural customers
We know that rural customers are doing it tough following record low rainfall in South West Victoria over the past two years. That’s why we’ve put together an assistance package to help rural customers during this difficult time.