Water and sewage
Water and sewage
Property connections
Find out how to connect your property to our water, sewerage or roof water harvesting network.
Our services
We manage a complex range of water sources across our 24,000-square-kilometre region and supply more than 33 million litres of drinking water to our customers each day.
Find out more about how we manage and deliver water and sewerage services across our region.
Faults, interruptions and works
Find an outage, report a fault, or find information about damage to your water meter or property.
Where your water comes from
We manage a complex range of water sources across South West Victoria.
Water quality
We’re committed to providing high quality water. Find out how we manage our water supply.
Water pressure
Find out how water pressure works and the things to consider when building or renovating.
Water carting
Need to cart water? Find out how to hire a metered hydrant.
Sewerage services
Our sewerage network services 16 towns and also accepts trade waste from industry and businesses.
Trade waste
Find out how we manage trade waste and how you can apply for a trade waste agreement.
Preparing for bushfires
We’re always preparing for the bushfire season. Find out how we get ready.
Emergency relief drinking water
Get information on accessing emergency drinking water for community members affected by the Victorian fires that started in January 2026.