Understanding responsibilities for sewerage services

We work with councils, developers and our community to make sewerage services clear and easy to navigate. This guide explains who does what at every stage—from long-term planning through to connection, construction and ongoing maintenance.

Whether you’re buying, building or managing a property, it’s important to understand your responsibilities and what services are available. By planning ahead, checking the right information early and working together, we can help avoid surprises, reduce costs and protect public health and the environment.